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Making Your In-Home Appointment

The process starts when you reach out to us, whether via phone or by completing an online form. (We do not ‘cold call’ people…but we’re happy to call you back once you tell us you’re interested!).

One of our friendly, U.S.-based phone representatives will seek to understand your needs and, if appropriate, arrange for one of our field sales representatives to give you a free in-home consultation and firm pricing for your product, including delivery, installation and clean-up.

senior-on-phoneWhy do we go to the time and expense of visiting your home in person? For starters, no two homes, no two projects, are ever exactly the same. Our field representatives need to see the layout of the particular area where your work is to be done, take measurements and determine what structural, electrical, mechanical or plumbing adjustments might be necessary in your particular environment.

The other big reason for the in-home consultation is to better understand your specific needs and concerns. All of our products have numerous configuration options that can be tailored to create exactly the right solution for you and your home.

You, too, are better served by getting information firsthand, so the consultation becomes more an evolving conversation. Our phone representatives coordinate closely with our field sales team to make a representative available to you as quickly as possible.

Don’t be reluctant to set up your free appointment. There’s absolutely no obligation to buy anything. If you go to and examine our customer reviews, you will find enthusiastic approval of our appointment process. Customers speak time and again of the importance, helpfulness and courteous exchange of information engendered during this time spent with one of our field representatives.

Choose a time for your appointment, and our certified professional and bonded field representative will be there. Click to learn what’s included with your free in-home consultation.